MyVPC

Student Services Team provides students with direction, support and advice to assist students achieve their academic goals. Academic Planning and Consultation is available by appointment or drop-in basis:

1. Retake Contract
2. Universities Application and advisory services
3. GPA calculation and consultation

To contact one of our Student Service Officers:
Megan Zhao
Student Services
Email: meganz@vpcollege.com

Michael Wang
Student Services
Email: michaelw@vpcollege.com

Yue Li
Student Services
Email: yuel@vpcollege.com

Individual counselling service is provided to students to enhance their personal development and capabilities in handling their personal issues in social, psychological, financial and other aspects. All information shared with the Student Services Officers will be kept in strict confidence. Students in need are encouraged to approach the Student Services Officers for help.

To contact one of our Student Service Officers:
Megan Zhao
Student Services
Email: meganz@vpcollege.com

Michael Wang
Student Services
Email: michaelw@vpcollege.com

Yue Li
Student Services
Email: yuel@vpcollege.com

Professional counselling services by Registered Clinical Counsellors are offered to VPC students on an appointment basis. This is in conjunction with the TWU Wellness Centre. The first session is free; the second to fourth sessions are $20 per visit; and subsequent sessions are $30 per visit.

To book an appointment:
Email: twu.wellness.services@gmail.com
Text/ Voice Message: 672-999-3618

Any student who wishes to take leave is required to submit an Application for Leave. This form must be submitted a minimum of two weeks in advance of the cycle start date. Please note that the maximum amount of time off is one cycle per year.

1. Application For Leave Form
   A class rescheduling fee of $50 is applicable to all classes being Added, Dropped or Switched.
2. Course Add / Drop Form

To contact one of our Student Service Officers:
Megan Zhao
Student Services
Email: meganz@vpcollege.com

Michael Wang
Student Services
Email: michaelw@vpcollege.com

Yue Li
Student Services
Email: yuel@vpcollege.com

We offer appointments and drop-ins for students wishing to meet one-on-one with a Student Services Office for acadmic planning and support.

Student Services Team assists students with student life initiatives to ensure a positive student learning and VPC experience through different student activities, we provide opportunities for students to socialize with their peers, develop leadership skills and life skills. VPC organizes year-round activities for our students. These may include social events, outings, “Top Chef” cooking demonstrations, Online karaoke contests, photography contests, practice workshops, seasonal festivities and much more.

For more information, please visit Student Activities.

VPC welcomes feedback from our current students. If you have any issues, concerns, complaints, suggestions or anything you would like to share in confidence, then please send an email to feedback@vpcollege.com

Registration is the process of formally assigning and recording the enrolment of a student usually in a course(s), or in a program(s). Registration is available only to those students who have been accepted by the College for admission, for re-admission or for continuing from one semester to the next, and whose statement of grades indicates eligibility to continue.

Evaluation criteria for each course are shown on course outlines, which are distributed at the beginning of each cycle by the instructors. Evaluation criteria (e.g. participation, quiz scores, projects, presentations) have their own value or weight towards the final grade. Letter grades for each course taken are assigned based on the percentage achieved by weighing the evaluation criteria as indicated on the course outlnes. VPC utilizes the Alpha Grading Scale. You are assigned a final letter grade when you complete a course. Each grade corresponds to a grade point value.

Students must attempt informal resolution with the concerned individual prior to proceeding with a formal appeal. If informal resolution is not successful, the student should obtain a Grade Appeal Form and submit it in full. The procedure for a formal appeal is found in the Student Handbook.

Students who have attended a post-secondary institute other than VPC may be eligible to transfer some credits toward our diploma/certificate programs. VPC accepts transfer credits from colleges and universities in B.C., Canada and elsewhere. In general, transfer credit is permitted for courses completed with a minimum C grade (or equivalent in the institute’s grading system) to a maximum of 50% of the credits toward a VPC diploma/certificate program. Transferred credits will be counted into the total credits earned at VPC but will not be calculated into the overall GPA on the transcripts.

Calendar 2020

Calendar 2021

1. If the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
   1. the institution receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
   2. the student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrolment contract and the contract start date; or
   3. the student does not attend a work experience component and the institution does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
2. The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
3. If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.
4. Unless the program is provided solely through distance education, if the institution receives a notice of withdrawal from a student:
   1. More than seven days after the effective contract date and:
   1. at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
   2. less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1,300.
   2. After the contract start date
   1. and up to and including the date on which 10% of the hours of instruction have been provided, the Institution may retain 30% of the tuition due under the student enrolment contract.
   2. on which more than 10% but before the date on which 30% of the hours of instruction have been provided, the institution may retain 50% of the tuition due under the student enrolment contract.
5. Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and on the date the certified institution delivers the notice to the student, provided:
   1. 10% or less of the hours of instruction, the institution may retain 30% of the tuition due under the student enrolment contract.
   2. more than 10% but less than 30% of the hours of instruction, the institution may retain 50% of the tuition due under the student enrolment contract.
6. If the institution provides the program solely through distance education and the institution receives a student’s notice of withdrawal or the institution delivers a notice of dismissal to the student and:
   1. the student has completed and received an evaluation of his or her performance for at least 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
   2. the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, the institution may retain up to 50% of the tuition due under the student enrolment contract.
7. The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.
8. Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
   1. of the date the institution receives a student’s notice of withdrawal,
   2. of the date the institution provides a notice of dismissal to the student,
   3. of the date that the registrar provides notice to the institution that the institution is not complying with section 1(c) or 2 of this policy, or
   4. after the first 30% of the hours of instruction if section 3 of this policy applies.
9. If an international student delivers a copy of a refusal of a study permit to the institution, sections 1(a), 1(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
   1. the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit, or
   2. the program is provided solely through distance education.

Other Refunds:

10. A student may defer commencement of studies for up to one year from the original contract start date. Students must provide a written request of deferral to the institution before the start date specified in the contract and the written request must specify a new start date. In such circumstance, an administrative fee of $200 will be charged. Should a student fail to so advise the institution, the refund policy for students will apply.
11. Refunds for Co-op or Practicum Work Experience and Food & Beverage Course Material Fees:
    1. Fees paid for Co-op or Practicum Work Experience and materials for Food & Beverage courses are categorized as tuition and policies set out under the Regular Refund Policy for Students section will apply.
12. Non-refundable Fees:
    1. All administration fees including, but not limited to, Program Application fee, Homestay Application fee, Student Service Fee, Practicum and Credit Transfer Application fee, etc. are non-refundable.
    2. English Proficiency Exam fee, and Airport Pick-up fee are non-refundable once the service is delivered.

Students must attempt informal resolution with the concerned individual prior to proceeding with a formal appeal. If informal resolution is not successful, the student should obtain a Grade Appeal Form from the front desk and complete it in full. The procedure for formal appeals is as follows:

1. The student will submit the appeal form to the front desk along with any supporting course materials, any relevant data that he/she feels should be considered, and the specific grounds upon which he/she is basing the appeal. The instructor whose grade is being appealed should also be specifically named.
2. IMPORTANT: Appeal requests must be submitted to the front desk, accompanied by a fee of $100 for each grade to be re-assessed, no later than fourteen (14) working days after the pick-up date of the original statement of grades, according to the College calendar. Appeals received beyond this time period will not be acted upon.
3. Students whose appeal is not completed by the end of the next registration period will register in the lower level course until the appeal of grade has been processed. They can, however, attend classes of the next level course pending completion of the appeal process. The refund policy will apply to any course dropped or added.
4. The appeal request will be forwarded to the Director of Education who will deal with the appeal as quickly and fairly as possible by following these steps:
   1. Collect all assignments and related materials from the instructor to add to materials provided by the student. In addition, the Director of Education will obtain a written explanation of the student’s grade from the instructor.
   2. Direct two faculty members who are familiar with the course material to independently assess the submitted material within four days of receipt.
   3. Chair a meeting, if requested by any of the involved parties, among the two independent readers, the instructor, or the student. The purpose of the meeting is to clarify any questions that the independent readers may have after reading of all the data, and to provide an opportunity for the student and the instructor to speak relative to the submitted materials.
5. The faculty members will then:
   1. Make independent judgments of all data assessed, including any verbal clarification (if applicable).
   2. Submit a written description of the final decision and the reasons therefore, along with a letter grade, to the Director of Education.
6. The Director of Education will review the faculty members’ assessments and make a decision on the appeal no later than fourteen (14) working days after the appeal request was received.
7. Once the appeal decision is made, the front desk will inform the student of the decision right away and revise the student’s permanent record if applicable.

Ceasing to attend classes or the College does not constitute withdrawal from the class or the College. Students who wish to withdraw must notify the College in writing by completing required paper work.

1. Withdrawal from a Program

Students who wish to withdraw from any program must fill out a Program Withdrawal form and submit it to the front desk. Please refer to the Refund Policy regarding withdrawals. We request the student also meets with the Director of Education for an exit interview.

2. Withdrawal from a Course

Students who wish to withdraw from a hospitality management course must fill out a Course Add/Drop form and submit it to the front desk. If the form is submitted after the first class of the scheduled course cycle, the grade of the withdrawn course “W” will appear on the transcript. Withdrawal from a course after the 10th class is not permitted. Please refer to the Refund Policy regarding withdrawals.

If a student discontinues his or her program of study in any of the following cases while he or she is not yet expected to graduate, the student will be dismissed from their program of study.

1. For any reasons stop attending classes for 4 consecutive weeks during a semester of study without notifying the College reasons of absence in writing
2. For any reasons wish to take a break from their program of study but fail to submit a Program Withdrawal/Deferral form to specify their returning date within 30 calendar days of departure
3. For any reasons not return to the College within 30 calendar days of their expected returning date after a planned study break or academic suspension without giving the College a written notice to specify a new returning date
4. For any reasons neither submit a course selection form nor submit a Program Withdrawal/Deferral form within 30 calendar days of the end date of their existing student enrollment contract
5. For any reasons keep extending their study break for over one calendar year and fail to provide evidence to prove that such extended break is beyond personal control (eg. pregnancy, military service, hospitalized, etc.)

In the above circumstances, the regular refund policy for students will apply. If the student wishes to apply for readmissions to the College in the future, he or she must reapply as a new student. See Fees section for more information.

Other possible grounds to dismiss a student:

1. Failure to maintain adequate academic progress
2. Excessive tardiness and/ or absenteeism
3. Disrespect directed toward staff, instructors, or other students
4. Threatening or intimidating behaviour that interferes with the pursuit of learning by others
5. Cheating on tests/ use of another’s materials for grading purposes
6. Giving false information to gain credits
7. Failure to follow College’s regulations, policies and procedures
8. See Standards of Conduct for Students section for other misconduct that may be resulted in dismissal

In the above cases, students will be dismissed only after following procedures have been followed and the student has not shown adequate improvement.

1. An instructor and/or the Director of Education fills out a “Student at Risk” report with the student, identifying the problem and setting a plan of action. At this point, a verbal warning or advice is given.
2. A follow-up report is made by the instructor and/or the Director of Education with the student. If the situation has not been improved, the student is then issued a written warning and given one more chance for improvement.
3. If the second follow-up report shows that the requirements have not yet been met, the student may be expelled.

Final decisions with respect to a student’s status at Vancouver Premier College of Hotel Management will be at the discretion of the Director of Operations. The College reserves the right to expel a student without prior warning for a criminal offence or action that causes harm to the College or its staff or students.

Vancouver Premier College expects students to attend all of their classes, to be on time and ready for classes and not to leave classes before they are finished. If a student is unable to attend classes, he/she is required to inform VPC in advance. In the event of an unexpected delay or absence, please notify the College immediately. If students need to leave class early, they will receive a “late” or “absent” on their attendance record. How this will be recorded will ultimately be up to the course instructor.

We understand that life can sometimes get in the way. However, excessive lates or absences will not be tolerated and will thus be reflected in the Participation portion of your grades. Students should also be aware that attendances are tracked and the records will be submitted to PTIB, student loan regulator, ESDC (Employment and Social Development Canada), and/or IRCC (Immigration, Refugees and Citizenship Canada) as required. Excessive absences will cause your student loans or funding to be defaulted or your study permit to be revoked. Additionally, absences and punctuality are qualifications for co-op and practicum. In the event of a delay or absence, please notify the College immediately.

Please note that the attendance policies may differ for those students who are on academic probation. For more details, please refer to Academic Probation section in this policy booklet. Please also note that the attendance polices may differ for non-credit courses. Please follow the policies specified in the course outlines handed out by your instructor.

Students should be reminded that by simply stop attending does not constitute withdrawal. An official withdrawal is only valid and effective from the date a Course Add/Drop form is received and approved by the Registrar’s office. Students who do not meet the class attendance requirements are required to withdraw from a class and will assigned a letter grade of RW (required class withdrawal).

1. LATES
1. Students are considered late if they arrive past the scheduled start time, and, at the instructor’s discretion, are required to wait until the first break to be allowed entrance.
2. 3 lates will be considered equal to 1 absence
2. ABSENCES:
1. If a student misses an hour of a class – either by arriving late, missing in between, or leaves early, then it will be counted as an absence at the discretion of the instructor.
2. Students are allowed a maximum of 4 absences (including sick days and excused absences) per 3-credit course – a 5th absence will result in a Required Withdrawal.
3. Students are required to provide a doctor’s note or other documentation at the discretion of the course instructor to make up missed assignments, tests, quizzes, or projects while they were away.
4. Students who are receiving student loans and miss 2 consecutive weeks will be withdrawn from student loan.
5. Students who do not attend the College for an extended period of time will be dismissed from the College. See Deferring Enrollment and Dismissal Policy sections for more information.
3. SICK DAYS

If a student will be absent from classes due to illness, he/she should notify VPC by phone or email beforehand. A doctor’s note will be required for absenteeism over 2 days due to illness.

4. VACATION/PLANNED ABSENCES

An “Application for Leave” form must be completed and submitted to the Student Service Officer a minimum of two weeks in advance. After receiving the completed form, the Student Service Officer will schedule a meeting with the student to discuss their academic progress and how the absence will impact their graduation date. If approved, students can take a maximum of one cycle off per calendar year. Class rescheduling fees will apply to all classes affected.

If a student takes time off without VPC’s permission, or extends their approved time off without permission, they are still responsible for all of the tuition paid/owed for classes that they miss during that time. No refunds or tuition credits will be issued for courses missed during unexcused absences.

We appreciate students calling to inform their instructors of any unexpected lates or absences, sick days, or vocational planned absences, but this will usually not affect the above policies. These missed sessions will still count towards your overall course attendance record and might affect your grades.

All VPC students are expected to abide by the Attendance Policy. Final decisions with respect to a student’s status at VPC will be at the discretion of the Director of Education.

VPC recognizes that not all learning happens in a formal classroom environment. PLA is a way to document that a student possesses the necessary knowledge, competencies, abilities and skills for academic credit for a particular course(s) in his or her program. Obtaining credit through PLA can be time-consuming and rigorous as the student will be required to provide a number of documents, as well as clearly demonstrate his or her prior learning.

1. Initial Admission Requirements

To gain credit through Prior Learning Assessment, a student needs to first meet the following criteria:

1. Minimum age requirement: 20
2. One year full-time of relevant work experience
3. Gain admission to a VPC program
2. Courses Eligible for PLA:

Up to 50% of the credits needed to graduate from a particular program may be gained through PLA.

For more detailed information about gaining credits through PLA and related fees, please obtain a PLA Information Sheet and Application Form from the Registrar.

The following policies and procedures have been designed for the protection and interest of both the student and Vancouver Premier College. It is acknowledged by both parties (or representatives thereof) that the contents are read and understood and will be the basis of conflict and dispute resolution between the two parties.

1. If a student has a dispute regarding the instruction, training, course content, scheduling, exam results, grades and other related academic matters, the student should:
1. Discuss and try to resolve the issue with the instructor directly.
2. If the student does not receive a suitable response, the student can make a written statement of the issue directly to the Director of Education of his/her program (or another person of authority at the College if this person is involved). He/She will meet with the student, request submissions from all involved parties (including witnesses), and conduct an investigation. The manager will then provide a written decision to all parties within 7 working days.
3. If further action is required, the student can initiate a written appeal with the Director of Education or the other administrator, if the Director of Education is involved.
2. If a student has a dispute regarding admissions, VPC policies, tuition fees, refunds, and other financial or administrative matters, the student should:
1. Discuss and try to resolve the issue with the Admissions staff member.
2. If the student does not receive a suitable response or further action is required, the student can submit a written statement of the issue directly to the Director of Operations, who will meet with the student, request submissions from all involved parties (including witnesses), and conduct an investigation. The Director of Operations will then provide a written decision to all parties within 7 working days.
3. If a student has a dispute regarding his/her practicum or co-op placement, the student should:
1. Discuss and try to resolve the issue with the Career Development Executive or Co-op Coordinator.
2. If the student does not receive a suitable response or further action is required, the student can submit a written statement of the issue directly to the Director of Education, who will meet with the student, request submissions from all involved parties (including witnesses), and conduct an investigation. The Director of Education will then provide a written decision to all parties within 7 working days.
4. If a student has a dispute with another student, a staff member or manager the student should:
1. Talk directly to the person involved in the dispute. Then both parties should try to resolve the problem.
2. If the student is dissatisfied, he/she may meet with a higher authority at VPC (VPC representative) who will then request submissions from all involved parties (including witnesses), and conduct an investigation. The VPC representative will then provide a written decision to all parties within 7 working days.
3. If further action is required, the student can initiate a written appeal with the Director of Education or another administrator if the Director of Education is involved.
5. VPC encourages students to follow the above communication channels to resolve any dispute. In case a student, for any reason, genuinely feels uncomfortable talking to the staff and/ or faculty who are directly involved in the dispute, students may try the following alternatives.
1. Admissions Executives – If a student has language concerns and feels more comfortable to speak in his or her own language, an Admissions Executive who speaks the same language can be invited as a translator to help with the communication between the student and other involved parties.
2. Suggestion Box – This is recommended as the last resource for solving disputes. Only suggestions that have a name on them will be taken seriously.
6. And Finally,
1. The student making the complaint may be represented by an agent or a lawyer.
2. If the student is or was enrolled in an approved program, is dissatisfied with the determination, and has been misled by the institution regarding any significant aspect of that program, he or she may file a complaint with the Private Training Institutions Branch (www.privatetraininginstitutions.gov.bc.ca).

Co-op
Once a student confirms taking co-op, the student must also make an appointment with the Co-op Coordinator to go through an interview process. The interview is an integral part for the College to decide if a student can be accepted to co-op or not. The interview must be done before the end of the current semester. After the interview, the Co-op Coordinator will determine the student’s eligibility and notify the student his/her decision through a letter handed out along with the student’s semester report card.

To be eligible for a co-op, a student must satisfy the Co-op Coordinator with the following:

1. Have attended co-op orientation sessions
2. Attendance: Students must have a minimum 80% attendance record for all courses in their first semester
3. Academic standing: Students must have completed minimum 18 credits and achieved a minimum 2.33 GPA from to-date
4. Pass the interview with Co-op Coordinator
5. Other soft skills will be considered, including attitude, excellent command of English, other language skills, interest in the industry and attire
6. Students must also have legal working status in Canada before they may start their co-op work. International students who are accepted to take a co-op must then apply for a work permit & social insurance number

If a student is denied for a co-op the first time, he/she can re-apply once at no extra cost.

If the student decides to withdraw or the College withdraws the student from a co-op, the College’s refund policy will apply. See refund policy for details.

Co-op Work Cycles
If the student does not have a job secured before the following cycle commences, the student will proceed with classes as usual.

Dismissals
A student may be required to withdraw from co-op if he/she does not complete required tasks by deadlines set by the Co-op Coordinator or performs poorly at work and does not make expected improvement. In the case of dismissal, the student is required to meet with the Co-op Coordinator to discuss the reasons for dismissal. VPC is not prepared to continue the placement process and/or place the student for a second co-op position if it is deemed that the dismissal is the fault of the student. If VPC decides to allow the student a second co-op placement, there may be conditions set before the student can apply for jobs again. Also, the student will be charged another placement fee for the second placement. If a student is dismissed from a co-op job placement, VPC reserves the right to deny the work experience towards a student’s work experience requirement.

Practicum
Diploma students who choose to take a practicum will complete a 200-hour practicum concurrently with their studies while certificate students who choose to take a practicum will normally take the practicum after completing their course components.

Practicum Orientation
All students who are interested in the practicum must attend VPC’s Practicum Orientation. This orientation is a pre-requisite for being placed in a practicum and will help the student understand how the practicum works, what the requirements are for being placed in a practicum, and what the expectations are during the practicum. The date for the Practicum Orientation will be indicated on the Course Timetable as well as the College Calendar.

Applying for Practicum
Just like Co-op students, students will have until the semester’s course selection (for the following semester) deadline to confirm their enrollment in the practicum program by completing a Practicum/Co-op Confirmation form.

Practicum Eligibility
The Practicum Coordinator will evaluate all students who choose to take Practicum at the end of the semester to decide whether or not they meet the requirements to be placed in a practicum. Requirements include:

1. Academic performance: Students must have completed at least 18 credits and achieved an overall GPA of 2.33 or higher
2. Attendance: Students must have a minimum 80% attendance record for all courses
3. Other soft skills will be considered, including attitude, excellent command of English, other language skills, interest in the industry and attire
4. Pass an interview with the Practicum Coordinator may also be required

If a student does not meet the requirements, he or she will meet with Student Service to discuss options. Students will need to pay their full practicum fee before they can be placed.

Practicum Discussion Group Class
All students who have registered for practicum must attend the Practicum Discussion Group class through the semester they are taking practicum. Students will also meet individually with the Practicum Coordinator on a regular basis for a practicum placement. The discussion class provides an opportunity to discuss practicum work and get advice or assistance. Attendance at these sessions is mandatory, regular attendance policies apply, and missing any of the sessions may affect the student’s status at the College and in his/her practicum.

Placements
We recommend students do some research early in their program to determine what department or type of hospitality business they are most interested in. VPC is responsible for placing the student in a practicum that best suits his/her abilities and interests. Students will not be allowed to find their own practicum placements.

There will be a maximum number of students placed on practicum each semester. Late registrants may need to postpone practicum. VPC reserves the right to refuse any student a practicum. Students who are not denied for a practicum or are not able to complete the practicum requirements successfully may choose to change their program of study to a program that does not require practicum to graduate.

Dismissals
Regular course attendance policy applies to the Practicum Discussion Group class. Students who violate the attendance policy will be required to withdraw from practicum. Students may also be dismissed from their practicum if they do not complete required tasks by deadlines set by the Practicum Coordinator or performs poorly at work and do not make expected improvement. Students who are dismissed from their practicum will meet with the Practicum Coordinator to discuss the reasons for dismissal. VPC will not find the student a second placement if it is deemed that the dismissal is the student’s fault. If VPC decides to place the student in a second practicum, there may be conditions set before the student is placed. The student will need to pay full fees again for a second placement.

Refunds
The practicum will be treated as a regular course when it comes to refunds.
Students will be expected to adjust their personal schedules and social life during their practicum in order to fit the additional hours into their routine. Once students have been placed in a practicum, they will not be able to take any holidays or non-emergency leave from the position until the required hours are completed.

If you have lost an item then please go to Front Desk to report it. We will do our best to report any found items.

Applicable to the Richmond campus only. Students will be issued access cards for entry to the main campus and student lounge area, from the upper mall of Lansdowne.

Lockers are availble for rent on a semester basis. Please see Front Desk for registration and payment.